I had the usual begrudging thoughts when I started the journey of purchasing a home, However Marcus Arkan surpassed my expectations and shattered any idea of what I thought the process of buying a home should be. Marcus is a true professional who seeks customer service and results together. He is very prompt, curtious, and knowledgeable, going out of his way to help. While we haven’t closed on a property yet I can assure you I will only ever conduct business with Marcus in the future as it pertains to home mortages, etc.
Having had a lengthy and tedious approval process in the past, I was not looking forward to going through it all over again, with my finances forensically picked apart. With Marcus, I waited for the tedious part to kick in but it never did. Marcus guided me through every required item, provided explanations when asked, was available and responsive, and was the consummate professional.
I recommend Marcus as the first lender to contact, as he is the only lender one will ever need.
Thank you so much Marcus for providing an outstanding service and professionalism in purchasing our home. You provided excellent communications throughout the whole process and your friendly, positive and professional attitude made us feel at ease. You did a tremendous job and thank you for making sure we got the best loan possible.
-Gregory and Monica
This was my very first transaction with Marcus, and I can say that I have never seen such professionalism, commitment, drive and passion In any other mortgage broker I have deal with in the past. The dedication he put in everything since the first day until the day that you close the property it’s just incredible. He always answered the phone no matter the time I called, he always had an answer for all my questions. He is very knowledgeable in his field and that made me trust him. The Closing cost and insterest rate were lower than I expected which made my deal even better. As a person is extremely kind and educated. He was always willing to help and to find a solution for any problem that came out through the process. I would recommend him 1000% and I will definitely work with him again in the future.
Marcus really helped me with the process of my home mortgage. He was very dedicated and precise on every single step of this process. He answered all my question and emails very quickly and never miss a call. The whole process was very smooth!! I super recommend MARCUS to help you!!!!
I was able to get a fantastic rate when I needed to refinance my home, thanks to Marcus. His customer service completely surpassed my expectations and was outstanding. It’s not my first time refinancing, and my experience was great overall. He was supportive throughout the whole process. My closing was delayed by a personal situation, but still, Marcus was understanding and willing to go the extra mile to make sure I understood my options. Working with the web portal was convenient and reliable. Probably the best refinancing I’ve gone through.
Marcus was organized and professional. We put in an offer on January 14th and got funding by February 4th. The whole process was very smooth and we were happy to have the appraisal cost waived while getting the best rate I was able to compare against. It was very easy to upload our documents, and Marcus always went out of his way to explain the process which can sometimes be confusing. We have multiple sources of income and were getting some help with the down payment, so he really guided us on how to document everything properly. Oh, and he also worked very quickly with my agent making this process easier than expected. Highly recommended.
Marcus helped me finance my first home. He made my experience seamless in all aspects. He is extremely professional, helpful and knowledgable! I always felt like I was a priority and he made me feel comfortable and confidant throughout the entire process. I highly recommend him!
Marcus made the process of refinancing easy for my husband and I. He was always quick to respond and very knowledgeable. The rate was better than expected and before we knew it, the loan was funded. We appreciate your professionalism and hope to work with you again in the future. Thanks again, Sarah T.